The privacy of Kantara's customers is very important to us. This privacy
policy sets out how Kantara will collect, protect and use personally
identifiable customer information that we collect from you, or that you
provide to us, as a result of your use of our web site or services. It
supplements and should be read in addition to other terms and conditions
that you have agreed to in connection with your use of our web site or our
services. We hope the way in which we gather and use your personal
information addresses and respects any concerns you may have.
Information we may collect from you
We may collect and process the following data about you:
- name and job title
- contact information
including email address
information such as postcode, preferences and interests
- details of your
visits to our site and the resources that you access.
- other information
relevant to customer surveys and/or offers
What we do with the
information we gather
We require this
information to understand your needs and provide you with a better service,
and in particular for the following reasons:
- Internal record
keeping in the normal course of our business to provide the services and
products you have requested.
- We will disclose
your personal information only to our agents and sub-contractors to
administer and operate your services or to conduct our business.
- We may use the
information to offer you a better service or more relevant products.
- We may periodically
send promotional emails about new products, special offers or other
information which we think you may find interesting using the email
address which you have provided.
- From time to time,
we may also use your information to contact you for market research
purposes. We may contact you by email, phone, fax or mail. We may use
the information to customise our website according to your interests.
- We will not use
your personal information to send you promotional information about
- We will not sell,
distribute or lease your personal information to third parties unless we
have your permission or are required by law to do so.
We may ask you
for specific information relating to credit or debit card numbers in order
to process your card payments. We pass this information directly to our
payment services provider. We do not hold your financial details longer than
is necessary to process your payment. We do not retain your
financial details on our systems in any form.
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online.
A cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This
helps us analyse data about web page traffic and improve our website in
order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us
to monitor which pages you find useful and which you do not. A cookie in no
way gives us access to your computer or any information about you, other
than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. This may prevent you from taking full advantage of
Links to other websites
Our website may contain links to other websites of interest. However, once
you have used these links to leave our site, you should note that we do not
have any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which you
provide whilst visiting such sites and such sites are not governed by this
privacy statement. You should exercise caution and look at the privacy
statement applicable to the website in question..
Disclosure of your information
We may disclose your personal information to a third party if we are under a
duty to do so in order to comply with any legal obligation, or in order to
enforce or apply any contract between us or to protect the rights, property,
or safety of Kantara, or others. This includes exchanging information
with other companies and organisations for the purposes of fraud protection
and credit risk reduction.
You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we
intend to use your data for such purposes or if we intend to disclose your
information to any third party for such purposes. You can exercise your
right to prevent such processing by checking certain boxes on the forms we
use to collect your data. You can also exercise the right at any time by
Access to information
You may request details of personal information which we hold about you
under the Data Protection Act 1998. A small fee will be payable. If you
would like a copy of the information held on you please
write to us.
on this page and, where appropriate, notified to you by email.