and gov.uk Domains
Kantara is a JANET(UK)
Approved ISP Member and an active Member of Nominet.
Approved ISP services for organisations that are not currently
connected to the JANET Network; including modular web and email services,
domain name requests and renewals in the .ac.uk and .gov.uk
to register a .gov.uk or .ac.uk domain name
- Please contact us for further information. See our contact page for details.
All requests must be
submitted by an Approved ISP such as Kantara, unless the domain name
request is being submitted by an organisation that is currently connected to
the JANET Network.
Please note: All
requests for new domain names must contain descriptive information of how
the domain name/name owner fit the eligibility criteria. This will greatly
speed up the process of obtaining a new domain name for applicants.
If the organisation
requesting the new domain name fits the eligibility criteria, then:
- Kantara will prepare
and submit a formal application on behalf of the registering organisation, either by email to
JANET(UK) (The Naming Committee is
a closed list, whose members will accept/reject the request) or in writing
to JANET Customer Service, requesting the new domain name.
- Kantara will
communicate the progress and outcome of the application to the requesting
Please note that
requests submitted by post will take longer to process.
For any name submitted
there are two possible outcomes:
will mean that there is no objection to the name from the Naming Committee
and a positive acknowledgement will be returned to Kantara.
will mean that the domain name is not acceptable to the Naming Committee.
The reason for this would include one or more of the following:
- request does not fit
into the domain's eligibility criteria;
- frivolous or
Usually there will be no
charge for a request that produces a REJECTED outcome. However,
JANET(UK) reserves the right to make a charge for frivolous, time-wasting or
other requests which impose an undue use of resources to deal with. The
requesting organisation indemnifies Kantara against such charges.
The target turnaround
time for requests is five working days from JANET(UK)'s receipt of the
Within approximately five working days a message will be sent to Kantara
advising as to whether the domain name has been ACCEPTED or REJECTED
by the Naming Committee.
ACCEPTED domain names will be
put forward for delegation in the DNS. The delegated Kantara name servers
will be correctly configured to take the new name.
In the case of a REJECTED
outcome any subsequent domain name requests for the same organisation will be
treated as a new request. Therefore a further five working days should be
allowed for a response from the Naming Committee. A new application should be
completed and submitted, containing any corrected details or extra
information, as necessary, in order for the Naming Committee to review.
Each registration lasts
for a period of two years from the initial date of the domain name's
acceptance by the Naming Committee. From this date Kantara will invoice the
requesting organisation for the domain name's maintenance charge.
Kantara will be advised
of the reasons where domain name requests are REJECTED by the Naming
Committee. Kantara will pass this information back to the requesting
If it is felt that the rejection is unjustified, and all relevant detailed information for the domain name request has already been submitted with the template application, then an appeal may be lodged. This should be sent by Kantara, on behalf of the requesting organisation, to
JANET(UK) for gov.uk appeals, with full details as to why the domain name request should be permitted.
Please note: The
procedure for Appeals is currently under review by the Naming Committee. If
you should have any queries prior to updates, please contact
Kantara in the first instance.
applying either for a new domain name, or modification, in the ac.uk or
gov.uk domains must arrange payment through the Membership Account of an
Approved ISP such as Kantara, unless they are connected to the JANET
Network. Payment for new requests and modifications must be made in full to
Kantara before any request can be submitted to JANET(UK).
Non-payment of charges
will delay the submission of requests for which no payment has been
received. If a requesting organisation fails to pay an invoice within one
month Kantara reserves the right to remove any DNS entries for which no
payment has been received. The consequence to the requesting organisation is
that they will lose their DNS entry and thereby their email and web access
through this address.
Charges for New Name
The charge for the
creation of a new domain name is £104 plus VAT. This includes the first two
years' maintenance charge, which covers all reasonable changes to delegation
of the zone associated with the name. A maintenance charge of £64 plus VAT
must then be paid two years from the date that the name was originally
accepted by the Naming Committee, and every two years thereafter.
The maintenance charge
of £64 plus VAT will be applied after two years of registration into the
DNS and when a request for modification, to a domain name registered in the
DNS prior to 1 April 1999, is received. This charge will become applicable
again two years on from the action date of the modification.
The Cabinet Office e-Government Unit (eGU) is responsible for the policy governing the gov.uk domain, and for its rules and guidelines.
eGU publishes the guidelines used to determine eligibility of organisations for a name in the gov.uk domain
Registration is limited
to UK government departments and agencies, local government bodies
(including town and parish councils), and other associated and
non-departmental public sector organisations and projects. It is not for use
by individuals, or by associations representing public sector staff, or by
public sector pension funds.
JANET(UK) has overall responsibility for the ac.uk domain. This includes the setting of policy and guidelines, as well as the name submission, approval and registration procedures for the domain.
JANET(UK) publishes the guidelines
used to determine eligibility of organisations for a name in the ac.uk